About Me

I’m a versatile, IT-savvy professional with substantial leadership and operational experience across diverse industries. Over my career, I’ve built a reputation for delivering high-quality, compliant, and efficient ICT services while driving continuous improvement and innovation.

My passion lies in leveraging technology to create impactful solutions that exceed expectations. From developing ICT capabilities and scalable systems to providing strategic technical advice, I thrive on transforming challenges into opportunities.

As the founder of TechAssist, I lead a dedicated team providing managed IT services (MSP) tailored for schools and SMEs. We specialize in supporting programmable logic controllers (PLCs), Industrial Ethernet systems like ProfiNet, and implementing advanced phone systems with 3CX technology as well as providing second to none support and customer service. Our services encompass end-to-end management, including system design, installation, configuration, maintenance, and 24/7 support. Whether it’s ensuring seamless operational connectivity or delivering reliable communication solutions, we prioritize efficiency, scalability, and customer satisfaction.

I’m also proud to lead TeachingBlox, an AI-driven platform designed to revolutionize education for students aged 8–16 by making personalized learning accessible and engaging.

Collaboration is at the heart of everything I do. I excel at working with diverse stakeholders and guiding teams to achieve strategic and operational objectives. Whether mentoring a team or managing complex projects, I focus on delivering value and ensuring customer satisfaction.

Qualifications
I hold a Bachelor of Information Technology and have earned multiple certifications that underscore my expertise in IT and project management:

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified IT Professional (MCITP)
• 3CX Advanced Certified
• Yealink Certified IP Phone Engineer (CIPPE)
• Agile Foundations
• ITIL Foundation Level
• PRINCE2® Foundation and Practitioner Certification Training

Additionally, I am accredited with:

• Victorian Private Security Registration (Advise & Install)
• White Card (Construction Induction Training)
• Working at Heights Certification

These qualifications reflect my commitment to excellence, safety, and a client-first approach in every project I undertake.